It’s been said that managing IT projects is akin to “herding cats”… conjuring up the image of programmers, managers, and business stakeholders scurrying about in all directions, as the well intended project manager attempts to keep everyone on task, and carries out the daunting task of consistent and effective project team communication. As the work environment continues to become increasingly “virtual”, with project team members spread out across separate locations, typing with their thumbs on Blackberry’s, iPhones, and related mobile devices, keeping the project team “on the same page” is an ever increasing challenge.
Well, there seems to be light, or should I say, a portal, at the end of the tunnel. We here at Diamond have found that implementing an easy to use, secure, web-based project portal, accessible from anywhere a project team member might find themselves, is a very effective “cat herder”.
It used to be that with a well written project status report and email, projects teams were able to stay relatively in-synch. But today, with team members increasingly in scattered locations, keeping track of the latest version of key documents, important project developments, and risk reporting, relying on attachments in emails is less and less effective.
Enter the “project portal”… another example of a shift taking place as the world of social networks, blogs, wiki’s, and other forms of instant communication takes hold of all of us. The shift is the concept of a central “place” where invited participants can “meet” and collaborate. Google has recently deployed their “Wave” platform (http://wave.google.com/help/wave/about.html) to over 100,000 developers for Beta testing. Google Wave is a whole new approach to email, chat, and collaboration… possibly changing the communication experience as drastically as email itself did almost 20 years ago.
The power of Diamond’s project portal is in its centrality… as project team members go to a central place to find the latest news, status, reports, and risks. Document version control ensures that team members are always reading the latest, up-to-date copy of any document loaded into the portal. Automation in the form of team member notification can be implemented to ensure notice is given when significant events occur on the project.
So, even as project teams become more and more scattered across offices, cities, and states… the project portal becomes the consistent meeting place and central voice of reason for everyone involved in the project.