Most businesses complain about the complexity (and resulting costs) of their Information Technology. In this short video, Harvard Business blogger Ron Ashkenas, author of Simply Effective, taps his longtime strategic consulting experience to explain how CIOs can identify the main causes of complexity in IT organizations–and how IT leaders can overcome them.
http://www.cioinsight.com/c/a/Features/Cutting-Out-ITs-Complexity/?kc=CIOMINUTE04162010CIOB