Government Services Overview

Diamond Technologies has been supporting state, county, and municipal organizations, as well as not-for-profit organizations for over 20 years.

At the county and municipal levels, we provide a complete line of proven services covering all aspects of IT, including:

  • Network engineering
  • Cybersecurity
  • Application Development and Support (Munis, Oracle, Microsoft)
  • Virtual CIO Guidance and Support

At the state level, we provide deep expertise in the following areas:

  • Unemployment Insurance
  • Traffic Management
  • Education
  • Salesforce Support

County & Municipal Services

When your county or local government needs reliable and forward-thinking IT services, consider partnering with us at Diamond Technologies.

We offer comprehensive IT management for a flat-rate fee, allowing you to focus on what truly matters—serving your community. From strategic planning to day-to-day operational support, our portfolio of services is designed to provide the peace of mind and stability your organization deserves.

Let Diamond Technologies help you streamline your IT so you can stay focused on the business of government.

When you sign up with our IT services, here are some of the substantial benefits:

  • Industry Best Practices– We provide standardized service packages designed to meet best practices for a government with your size, budget and requirements.
  • Predictable costs 24/7– Diamond Technologies doesn't charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done. And, we are always available, regardless of time or day.
  • Ramped up productivity– Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
  • Application Development and Support– We can provide development, implementation, and ongoing support for all of your government applications.
  • Reduced Risk – We provide an entire suite of advanced cyber security services to secure, monitor, and manage your network.

State Services

For over 15 years, Diamond Technologies has provided expert SIDES implementation, consulting, and support services to states across the country. Our experience and deep understanding of unemployment insurance (UI) systems make us a trusted partner for delivering reliable, scalable, and user-focused solutions.

Our State Services Overview:

  • NASWA Project Plans
  • Documentation
  • Certifications

Exchanges we have implemented:

  • Separation Information
  • Earnings Verification
  • Monetary Potential Charges
  • Determinations and Decisions
  • Additional Fact Find

Other UI Projects:

  • Online Unemployment Initial and Continued Claims
  • Online Employer Services Tax Website & Portal
  • Interactive Web/Voice (IWR/IVR) Response Systems
  • Labor Market Information Website
  • Mobile Benefits & Integrity Data Hub

Our expert team is ready to assist with all aspects of SIDES and UI project delivery—from planning to implementation and ongoing support. Contact us today for more information.

You can rest easy when you put your IT support needs in our hands. Let us show you what it means to experience the Diamond Difference.